Privacy Policy
For Understanding. Clarity. Comprehension.

PRIVACY POLICY

Your privacy is the cornerstone of our commitment to your online experience.

Welcome to BillPe, operated by Naidu Fintech Private Limited (“NFPL”). At BillPe, we place a high value on your trust and respect your privacy. This Privacy Policy is designed to provide you with comprehensive information regarding the collection, storage, and usage of your data when you engage with BillPe's services. We kindly request you to carefully read and understand this Privacy Policy, as it outlines our practices concerning information gathering and dissemination.

By using or accessing the BillPe website (https://thebillpe.com/) and mobile applications, you expressly provide us with consent to collect, use, and disclose your personal information in accordance with the terms of this Privacy Policy. If you disagree with the terms outlined herein, we request that you refrain from using or accessing the BillPe website or mobile applications.

Please note that our Privacy Policy may undergo updates or changes without prior notification. We encourage you to review this policy periodically to ensure that you stay informed about any modifications. Rest assured; this Privacy Policy applies consistently to both the BillPe desktop website and BillPe mobile applications.

GENERAL

BillPe will never sell, share, or rent your personal information to any third party. Furthermore, we will not utilize your email address or mobile number for unsolicited emails or SMS. Any communications from BillPe will strictly relate to the services and products you have agreed to, and they will adhere to the guidelines set forth in this Privacy Policy. Periodically, BillPe may provide general statistical information about our platform and user base. This data may include information such as the number of visitors, types of goods and services commonly purchased, and similar insights. However, this information will always be presented as aggregated and non-identifiable, ensuring your personal data remains confidential. BillPe reserves the right to disclose your personal information to a third party only in cases where we receive a legally compliant request for such disclosure.

PERSONAL INFORMATION

The term "Personal Information" encompasses any data that can be directly linked to a specific individual or used to identify an individual. This may include but is not limited to name, address, telephone number, email ID, credit card number, cardholder name, card expiration date, and information pertaining to services such as mobile phones, DTH services, data cards, electricity connections, or any details voluntarily provided by users in the course of availing services within the BillPe Wallet. As you navigate through the BillPe platform, we may collect non-personal data, including details such as the domain and host from which you access the Internet, your Internet Protocol (IP) address, and information about your Internet service provider (ISP). This information and anonymous site statistical data help us better understand our users' preferences and improve our services. We handle this information in strict accordance with our privacy policies.

USE OF PERSONAL INFORMATION

BillPe utilizes your personal information to deliver the services and products you explicitly request. This includes resolving disputes, troubleshooting concerns, and ensuring the secure provision of our services. We use your data to promote the safety and security of our services, measure consumer interest, and customize your experience on our platform. This allows us to provide you with a tailored and efficient service. BillPe may use your contact information to inform you about special offers, products, services, and updates that are relevant to your interests and previous orders. We employ your personal information to detect and protect against errors, fraud, and other criminal activities, ensuring a secure environment for all our users. BillPe may use your data to enforce our terms and conditions, ensuring compliance with our policies and guidelines. We may disclose your personal information when required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes.

COOKIES

Cookies are small pieces of information that are stored by our web server on your web browser. These cookies serve the purpose of later retrieval and assist us in tailoring your online experience. Cookies are vital in helping your web browser remember specific information about your use of our services. For example, we use cookies to assist in the efficient management of items in your shopping cart, ensuring a smooth and convenient shopping experience. BillPe employs cookies to gain insights into your preferences based on your past or current interactions with our website. This information enables us to provide you with improved services, recommendations, and content that align with your interests. Cookies also enable us to collect and analyse aggregate data related to site traffic and user interactions. This data helps us refine our website, ensuring that we offer enhanced site experiences and valuable tools in the future.

We use cookies to

BillPe utilizes cookies to assist in remembering and processing your transactions through our wallet service. This ensures a seamless and convenient payment experience for our users.

We use cookies to understand and save your preferences for future visits. This means that the next time you visit our website, you'll find it tailored to your preferences, making your experience more user-friendly.

Cookies help us compile aggregate data about site traffic and user interactions. This valuable data enables us to continuously improve our website, offering you better site experiences and more useful tools in the future. In some cases, we may engage trusted third-party services to track this information on our behalf, further ensuring the quality and security of our services.

You can configure your computer to alert you whenever a cookie is sent or disable cookies entirely. This can be done through your browser settings, which may vary slightly depending on your web browser. For specific instructions, please refer to your browser's Help menu.

It's important to note that if you choose to disable cookies, some of our website's features may become unavailable. Disabling cookies can affect the efficiency of your site experience, and certain services may not function as intended.

LINKS TO OTHER SITES/APPS

At BillPe, we may, at times, provide links to third-party products or services on our website. Each of these third-party sites operates independently and maintains separate privacy policies. BillPe cannot control or influence these external sites and apps' practices, content, or policies. BillPe does not bear responsibility or liability for the content and activities of these linked sites. While we cannot govern third-party sites, we are committed to safeguarding the integrity of our own platform. We welcome your feedback regarding any linked sites or apps to help ensure that your experience with BillPe remains secure and reliable.

SECURITY

We are implementing rigorous measures to safeguard your information from loss, misuse, and unauthorized alteration. When you access or modify your account information, BillPe ensures you use a secure server to protect your data. Once your information is in our possession, we adhere to stringent security protocols, protecting it against unauthorized access. Your trust in BillPe's commitment to security is fundamental, and we are dedicated to maintaining the highest standards to protect your valuable information.

CONSENT

Your use of BillPe and the provision of your information signify your consent to the collection and utilization of the information you disclose on our platform in strict accordance with the provisions outlined in this Privacy Policy. This consent encompasses various aspects, including but not limited to your agreement to share your information in accordance with the guidelines specified within this privacy policy.